DELIVERY POLICY

 

Last Updated: [06-10-2023]

  1. Shipping Methods

Advantek Medical Surgical Equipment and Instruments Trading Co L L C (“Advantek”) is committed to delivering your orders in a timely and secure manner. We offer the following shipping methods:

  • Standard Shipping: 24 to 48 Hours Free delivery
  • Express Shipping: 24 to 48 Hours Free delivery
  1. Order Processing and Delivery

We strive to process and ship orders promptly. Here’s what you can expect:

  • Order Processing: Orders are typically processed within 7 business days from the date of purchase, subject to product availability and order volume.
  • Estimated Delivery Time: The estimated delivery time depends on the shipping method selected and your location. Please refer to our website during the checkout process for specific delivery timeframes.
  1. Shipping Fees

Shipping fees are determined based on the shipping method selected and the destination. We may offer free shipping on orders over a certain threshold, as specified on our website.

  1. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track your package’s delivery status.

  1. Contact Us

If you have any questions or need assistance with your order’s delivery, please contact our customer service team at enquire@advantekmedical.com or (+971) 55 710 0339.