Last Updated: [06-10-2023]

  1. Order Cancellation

At Advantek Medical Surgical Equipment and Instruments Trading Co L L C (“Advantek”), we understand that circumstances may change, and you may need to cancel your order. We aim to accommodate your requests while providing excellent customer service.

  1. Cancellation Procedure

To cancel your order, please follow these steps:

  1. Contact our customer service team at or (+971) 55 710 0339 as soon as possible after placing your order.
  2. Provide your order details and reason for cancellation.
  3. If your order has not been processed or shipped, we will cancel it and issue a full refund.
  4. If your order has already been shipped, please refer to our Refund Policy for further instructions.
  1. Contact Us

If you have any questions or need assistance with order cancellations, please contact our customer service team at or (+971) 55 710 0339.