DELIVERY POLICY
Last Updated: [06-10-2023]
- Shipping Methods
Advantek Medical Surgical Equipment and Instruments Trading Co L L C (“Advantek”) is committed to delivering your orders in a timely and secure manner. We offer the following shipping methods:
- Standard Shipping: 24 to 48 Hours Free delivery
- Express Shipping: 24 to 48 Hours Free delivery
- Order Processing and Delivery
We strive to process and ship orders promptly. Here’s what you can expect:
- Order Processing: Orders are typically processed within 7 business days from the date of purchase, subject to product availability and order volume.
- Estimated Delivery Time: The estimated delivery time depends on the shipping method selected and your location. Please refer to our website during the checkout process for specific delivery timeframes.
- Shipping Fees
Shipping fees are determined based on the shipping method selected and the destination. We may offer free shipping on orders over a certain threshold, as specified on our website.
- Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track your package’s delivery status.
- Contact Us
If you have any questions or need assistance with your order’s delivery, please contact our customer service team at enquire@advantekmedical.com or (+971) 55 710 0339.